Privacy Policy
Last updated: September 24, 2026 · Effective immediately for all visitors and clients of Nest Future Plan ("we", "us", "our").
Nest Future Plan ("Company") respects your privacy and is committed to protecting the personal information you share with us through our website (nestfutureplan.com), our enquiry and booking forms, our newsletter, and our renovation services across the United States. This Privacy Policy explains what we collect, why we collect it, and the controls you have over it.
1. Information We Collect
- Contact & enquiry data: name, email address, phone number, property/service details, preferred dates, budget range and message content submitted via our booking form, contact form or email.
- Newsletter data: email address (and optional unsubscribe reason) when you subscribe or unsubscribe.
- Service delivery data: property address, measurement notes, photographs of project sites, permit documents and signed contracts required to perform renovation work.
- Technical data: IP address, browser type, device type, pages visited and referring site, collected automatically via server logs and cookies.
- Payment data: processed exclusively by our licensed financing partners; we never store full card numbers on our servers.
2. How We Use Your Information
- To respond to enquiries and schedule consultations within one business hour;
- To prepare fixed-price proposals, designs, permits and contracts;
- To perform, manage, warrant and invoice renovation services;
- To send service updates, warranty reminders and (with consent) our monthly newsletter;
- To improve our website, services and customer experience;
- To comply with legal, tax, licensing and insurance obligations.
Our lawful bases include: performance of a contract, your consent (newsletter), legitimate interests (site security and analytics), and legal compliance.
3. Cookies & Tracking Technologies
We use essential cookies for site functionality and, with your consent, analytics cookies (e.g., Google Analytics) to understand aggregate traffic patterns. You can disable cookies in your browser settings at any time; essential features may still work without analytics cookies. We do not sell cookie data.
4. Sharing & Disclosure
We never sell your personal information. We share it only with:
- Service providers: licensed subcontractors, suppliers, inspectors and IT/email hosting providers bound by confidentiality;
- Financing partners: only if you request renovation financing;
- Authorities: permit offices, insurers or courts where legally required;
- Business transfers: in a merger or acquisition, with equivalent privacy protection.
5. Data Retention
Enquiry records are kept for 24 months; contract, warranty and permit records for 10 years (structural warranty period) or as required by Arizona law; newsletter emails until you unsubscribe plus 30 days for suppression-list compliance.
6. Data Security
We apply industry-standard safeguards: TLS/SSL encryption in transit, restricted staff access, encrypted backups, honeypot spam protection on forms, and annual security reviews. No system is 100% secure; if a breach affecting you occurs, we will notify you and regulators as required by law.
7. Your Rights & Choices
Depending on your state (including CCPA/CPRA in California and similar US state laws), you may request: access to your data, correction, deletion, a portable copy, restriction of processing, and non-discrimination for exercising rights. To exercise any right, email info@nestfutureplan.com with "Privacy Request" in the subject; we verify and respond within 30 days.
8. Newsletter & Email Communications
Newsletter subscription is opt-in. Every newsletter contains an unsubscribe link, and you may also unsubscribe at any time via our Unsubscribe page or by emailing us. Transactional emails (quotes, warranties, scheduling) may continue as part of service delivery.
9. Children's Privacy
Our website and services are intended for adults 18+. We do not knowingly collect personal information from children under 13. If you believe a child has provided us data, contact us and we will delete it promptly.
10. Third-Party Links & Services
Our site may link to third parties (e.g., Pexels imagery, Google Fonts, Font Awesome, financing partners). We are not responsible for their privacy practices; please review their policies independently.
11. Changes to This Policy
We may update this Policy to reflect legal or operational changes. The "Last updated" date above always reflects the current version; material changes will be highlighted on our homepage for 30 days.
12. Contact Us
Nest Future Plan · 5055 E Somerset Dr, Cornville, Arizona 86325, USA
Phone: (928) 202-3805 · Email: info@nestfutureplan.com